Shipping policy
SHIPPING POLICY
Last updated: October 2, 2026
Thank you for shopping with ClassicPixel. This Shipping Policy explains how we process and ship orders placed by customers in the United States.
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SHIPPING DESTINATIONS
We currently ship orders to customers located in the United States.
Certain products or locations may be subject to shipping restrictions. If we are unable to ship an order to the address provided, we will contact the customer.
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ORDER PROCESSING TIME
Orders require approximately 2–4 business days to be processed, prepared, and packaged before being handed over to the shipping carrier.
Processing time begins once the order has been successfully placed and confirmed.
Business days do not include weekends or holidays.
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SHIPPING TIME
Once your order has been handed over to the shipping carrier, the estimated transit time is approximately 8–12 business days.
Therefore, the estimated total delivery time is approximately 10–16 business days from the date the order is placed.
These delivery times are estimates and may vary due to circumstances beyond our control, including carrier delays, weather conditions, high-volume periods, logistical issues, or other unforeseen circumstances.
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ORDER TRACKING
Once your order has shipped, tracking information will be provided when available.
Please note that tracking information may take some time to become available or update after the package has been handed over to the carrier.
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SHIPPING DELAYS
We make every reasonable effort to ship orders within the timeframes stated above. However, we cannot guarantee an exact delivery date.
If we become aware that your order cannot be shipped within the stated timeframe, we will notify you of the delay and, where required by applicable law, provide you with the appropriate options, including the option to cancel the order and receive a refund.
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SHIPPING ADDRESS
Customers are responsible for providing a complete and accurate shipping address at checkout.
If you provide an incorrect or incomplete address, please contact us as soon as possible.
We cannot guarantee that an address can be changed after an order has been processed or shipped.
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LOST OR DAMAGED PACKAGES
If your package appears to be lost in transit or arrives damaged, please contact us at classicpixel00@gmail.com with your order number and any relevant information or photographs.
We will investigate the issue and determine the appropriate resolution based on the circumstances and applicable law.
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DELIVERY TIME ESTIMATES
The shipping times stated in this policy are estimates. Processing time and transit time are separate periods and should be added together when estimating the total delivery time.
Processing time: 2–4 business days.
Transit time: 8–12 business days.
Estimated total delivery time: 10–16 business days.
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CONTACT US
If you have any questions about your order or this Shipping Policy, please contact us at:
Email: classicpixel00@gmail.com
Store Name: ClassicPixel